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Elevating Superhuman’s Design Teams:
My application for Senior Design Manager
Direct Impact
I’ve reviewed the key responsibilities outlined in the role and identified three areas where my experience directly aligns with your vision. Below, I’ve highlighted specific bullets from the job description, paired with examples of my work, to demonstrate how I can contribute to your team’s success.
User-Centered, Data-Driven Design Solutions
YOU MENTIONED:
"Provide strategic design leadership in project execution, from conception through launch, ensuring alignment with company principles and quality standards."
"Lead the planning and execution of discovery projects to develop new features and design directions, while de-risking design complexities."
HOW I’VE DONE IT:
At BMW, I used data analysis and user testing to identify a 70% drop-off rate in the service booking platform. By redesigning the user flow, I improved booking traffic and conversion rates by 200%. I collaborated with engineering and product teams to execute the redesign, ensuring alignment with business objectives while delivering a seamless user experience.
Driving Innovation and Resolving UX Debt
YOU MENTIONED:
"Create and champion point-of-views on resolving UX debt and identifying opportunities for design innovation across products."
"Guide the team in elevating their craft across UI/UX design, visual design, and product copy through hands-on mentorship and structured training."
HOW I’VE DONE IT:
To address UX debt and improve collaboration, I led the transition to a Figma-based design system at Wipfli Digital. I created a library of over 1,000 reusable components, reducing post-launch bugs by 50% and enabling faster iterations. This system empowered designers and developers to work seamlessly, driving innovation while maintaining a consistent user experience across projects. This also allowed us to understand where the product was headed and break it down as needed to meet our timelines.
Building and Leading High-Performing Teams
YOU MENTIONED:
"Build and manage a high-performing design team through mentorship, coaching, and clear goal-setting to drive both individual and collective growth."
"Foster a team culture that embraces extraordinary quality, remarkable attention to detail, and continuous innovation."
HOW I’VE DONE IT:
One example of my commitment to production design excellence is my work on the USSF Starting XI project, where I collaborated with cross-functional teams to deliver a seamless high-profile digital experience. I mentored a designer throughout the process, ensuring their growth while maintaining pixel-perfect design standards. I implemented a robust Design QA process, working closely with developers to identify and resolve implementation discrepancies early, reducing post-launch fixes and ensuring all visual and interactive elements adhered to brand standards. This project reflects my ability to elevate team performance while delivering exceptional quality.
My journey was made for Superhuman.
A multicultural journey from architecture to digital design, driven by precision, creativity, and a passion for crafting joyful experiences.
Let’s do this!
Attached are my resume and cover letter detailing how my expertise in research, cross-functional collaboration, and efficiency align with Superhuman’s needs.